Repetitive processes drain unncecessary time and money.
Humans are great at tasks that involve thinking
critically, solving logical problems and finding
solutions to problems. However, we shouldn't waste our
time on repetitive, low value processes. If you automate
these, you get your time back in addition to saving
money.
You should automate any process that takes you away from
your value-producing work or that forces you to spend
more money hiring in extra people to perform these
tasks. If it's repetitive and it's boring you or costing
you money - automate it.
Not usually. What we find in most cases is that
automating processes enables the people who were
manually performing these processes to now focus on more
value-producing parts of their jobs. Take sales for
example, if your salespeople didn't spend so much time
inputting and managing data in your CRM, then they would
have more time to spend on chasing key accounts.
It depends on how long the process is, how much decision
making is involved and what systems you perform the
process on currently. All of our work is bespoke and
will be part of the ROI calculation performed initially
before we move forward with starting the automation. As
long as you generate >$100k in revenue, the automation
should present a material ROI very quickly.
It depends what your process involves. We have a range
of technologies at our disposal and will employ the
right one (or mix of them) to efficiently automate your
process. Essentially, our automations will take the same
steps that a human would to complete your process, just
a lot faster and with fewer errors. We'll try and make
your process more efficient, too.
Before we start automating anything, we will first run a
process assessment, free of charge, to see if your
process is suitable for automation. If it is, we'll then
run a free ROI calculation which will include the total
"cost to automate" weighed up against the money saved
(in costs and time). There is no grey area here - the
ROI is black and white and we will only usually look to
proceed if there is a significant ROI to be had within
12 months.